TV 125 – Terms & Conditions: The Complete Rules for Using the Platform

These Terms & Conditions apply to use of the TV 125 platform (website: tv125.app and its associated mobile applications). By registering or using the service, you are deemed to have read, understood, and agreed to these terms.

TV 125 is an online gaming and betting platform operating under an international Curacao eGaming licence. We provide world-class gaming services to users in Bangladesh.

These terms are written in English so that every TV 125 member can understand them with ease. If you have trouble understanding any clause, please reach out to our support team – they are always ready to help.

The following requirements must be met to open an account on TV 125:

• You must be at least 18 years of age.
• The name, mobile number, email, and all other details provided at registration must be accurate and truthful.
• Each individual may hold only one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• Users are solely responsible for the security of their accounts. We strongly advise against sharing your password with anyone.
• Transferring or selling your account is strictly prohibited.

After registration, TV 125 may request identity verification (KYC) at any time. Until verification is complete, withdrawals or certain services may be temporarily suspended.

TV 125 firmly believes that online gaming is strictly for adults. It is completely prohibited for anyone under the age of eighteen to open an account or use the platform.

If a parent or guardian suspects their child is using TV 125, please contact us immediately at support@tv125.app. We will take prompt action.

TV 125 currently accepts the following payment methods:

Deposited funds may only be used for playing games on TV 125. Third-party payments are not accepted — deposits funded from another person's account are strictly prohibited.

TV 125 does not charge any deposit fees. However, your payment provider may apply their own charges.

The following conditions apply when making a withdrawal from TV 125:

• Your account must have a completed KYC verification before withdrawals can be processed.
• Minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• BKash and Nagad withdrawals are typically processed within 5–15 minutes.
• To withdraw bonus funds, the associated wagering requirements must first be met.

Daily withdrawal limits apply. VIP members enjoy higher limits. You can find full details in your account settings.

TV 125 offers a range of bonuses, including a Welcome Bonus, Reload Bonus, Cashback, and special seasonal promotions. Each bonus has its own terms and conditions, which are clearly stated on the offer page.

General bonus terms and conditions:

• Wagering Requirement: Withdrawals are not permitted until the required wagering amount has been met after receiving a bonus.
• Validity: Every bonus has an expiry date. Any unused bonus will be cancelled once it expires.
• Game Restrictions: Some bonuses are only valid on specific games. Eligible games will be listed in the offer details.
• Multiple Bonuses: Using multiple bonuses simultaneously is generally not permitted unless stated otherwise in the offer.
• Abuse: If bonus abuse is suspected, the bonus may be forfeited and the account may be subject to investigation.

All games on TV 125 use Provably Fair or third-party audited Random Number Generators (RNG). This means game outcomes are entirely unbiased and verifiable — TV 125 has no ability to alter or manipulate results.

Game results are considered final unless:

• There is clear evidence of a technical error.
• If a system error results in an incorrect payout.

If a game is interrupted mid-session due to a technical issue, TV 125 will review the game state and history to reach a fair decision. In such cases, the original stake may be refunded.

In Live Casino games, the dealer's decision is final. In the event of a technical issue, the rules of Evolution or Ezugi will apply.

The following activities are strictly prohibited on TV 125:

• Money Laundering: Using TV 125 for the purpose of money laundering.
• Fraud: Using stolen payment details or another person's credit card.
• Bots & Automation: Playing games using automated software, bots, or hacking tools.
• Collusion: Coordinating across multiple accounts to influence game outcomes.
• Bonus Abuse: Exploiting the system by using bonuses in abnormal patterns.
• False Information: Submitting false or forged documents during registration or the KYC process.

TV 125 may suspend or close an account under the following circumstances:

• If evidence of a terms violation is found.
• Failure to cooperate with the KYC verification process.
• If suspicious transactions or gaming patterns are detected.
• As directed by a regulatory authority.

You may request to close your account at any time. In such cases, you will be given the opportunity to withdraw your verified balance.

If a responsible gaming self-exclusion request is submitted, TV 125 will fully deactivate the account for the specified period.

TV 125 reserves the right to modify, amend, or update these terms and conditions at any time. For any significant changes, you will be notified at least 7 days in advance via email or in-app notification.

Security-related changes may be implemented without prior notice. Where such changes occur, your consent will be obtained at your next login.

TV 125 will not be held liable for the following:

• If a game is disrupted due to an internet connection issue.
• Due to a hardware or software issue with your device.
• If your account credentials are compromised due to your own negligence.
• Force Majeure events – such as natural disasters or government-imposed restrictions.

However, if you suffer a loss due to a technical fault on TV 125's end, the maximum compensation will be limited to the amount wagered in that session.

TV 125 values its relationship with every member. Should any dispute or complaint arise, we always prioritize resolving it through open discussion.

Steps for resolving a dispute:

1. Step One: Submit a detailed complaint via support@tv125.app or live chat. Responses are typically provided within 48 hours.
2. Step 2: If the support team is unable to resolve the issue, it will be escalated to management level.
3. Step 3: If a resolution cannot be reached between both parties, you have the right to escalate the matter to the Curacao eGaming licensing authority.

These terms shall be governed by the laws of Curacao. While TV 125 treats the Bengali version of this document as the primary reference, the English version shall prevail in the event of any dispute.